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Along with everyone else who knows Brown, I endeavor to steer clear of him after lunch (unless I need him on my side in an argument with someone else), when he is apt to be red-eyed and irritable with drink and in a contrary, bellicose mood. Brown in a bad temper with whiskey working inside him always gives the clear impression that he is eager for a fist fight. And there is no doubt that with his deep chest, sturdy shoulders, and thick, powerful hands, he can handle himself in one. And there is also no doubt that Brown is usually right.
The current (and recurrent) antagonism between Kagle and Brown is over call reports again. The salesmen are reluctant to fill out these small printed pink, blue, and white forms (pink for prospects, blue for active, and white for formerly active; that is, accounts that have lapsed and are therefore prospects again, though not necessarily lively ones) describing with some hope and detail the sales calls they have made (or allege they have made). The salesmen are reluctant to come to grips with any kind of paperwork more elaborate than writing out order forms; they especially hate to fill out their expense account reports and fall weeks, sometimes months, behind. The salesmen know beforehand that most of the information they will have to supply in their call reports will be false. Brown maintains that call reports are a waste of everybody's time, and he is reluctant to compel the salesmen to fill them out. Kagle is afraid of Brown, and he is reluctant to compel Brown to compel the salesmen to fill them out.
But Arthur Baron wants the call reports. Arthur Baron has no other way of keeping familiar with what the salesmen are up to (or say they are) and a no more reliable source of knowledge on which to base his own decisions and reports, even though he is certainly aware that most of the knowledge on which he bases his decisions and prepares his own reports is composed of lies.
I try to keep out of it and expel an air of innocence and sympathetic understanding to all concerned. I would rather sit here in my office writing, doodling, flirting on the telephone with Jane, or talking to a good girl named Penny I've known a long time, or classifying people in the company and constructing my Happiness Charts, than get mixed up in this one. I don't care about the call reports and don't have to. The matter is trivial; yet, it seems to be one of those trivial matters that might destroy a person or two, and I don't see how I can gain favor with one person in this situation without losing favor with another.
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